eOutage Alert

Microsoft Office 365 Access - User Experiencing Limited Access

Monday 11/25/24 at 01:18 PM

Sent at 1:15pm, 11/25/24  

UW Information Technology is continuing to monitor a major Microsoft 365 platform outage, including Outlook Exchange Online email & calendaring and Microsoft Teams, which is impacting users worldwide. Thank you for your patience while Microsoft actively works to resolve this issue.  

Microsoft has reported that systems are beginning to be restored. Full restoration will take time as updates propagate across their infrastructure.  

Known Impacted Service(s): Microsoft Office 365 Services

Service Disruption Start Time: 6:54pm, 11/24/24

Known Impacted Functions:  

Users may see intermittent issues with Microsoft Office 365 services including:

- Outlook on the web

- Outlook desktop client

- Email delivery delays

- Microsoft Teams chat, video, and calendar issues

Known Impacted Customers & Business Partners: Microsoft 365 users

Next Scheduled Update: 3:30pm, unless more is known sooner  
Next update: 11/25/2024 03:30 pm

For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243.

Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use Submit an Incident Report.

Monday 11/25/24 at 11:20 AM

Users may be unable to access or use some Microsoft 365 services and features

UW Information Technology is continuing to monitor a major Microsoft 365 platform outage, including Outlook Exchange Online email & calendaring and Microsoft Teams, which is impacting users worldwide. Thank you for your patience while Microsoft actively works to resolve this issue.  

Known Impacted Service(s): Microsoft Office 365 Services

Service Disruption Start Time: 6:54pm, 11/24/24

Known Impacted Functions:  

Users may see intermittent issues with Microsoft Office 365 services including:

- Outlook on the web

- Outlook desktop client

- Email delivery delays

- Microsoft Teams chat, video, and calendar issues

Known Impacted Customers & Business Partners: Microsoft 365 users

Estimated Time of Resolution: Unknown at this time. At 5:58am they deployed a fix and it is processing through their affected environment.  

Next Scheduled Update: 1:30pm, unless more is known sooner  

Note: Microsoft Down Detector link https://downdetector.com/status/outlook/
Next update: 11/25/2024 01:30 pm

For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243.

Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use Submit an Incident Report.

Monday 11/25/24 at 09:28 AM

Microsoft 365 Services and Features - Users may be unable to access  

UW Information Technology is continuing to monitor an issue impacting one or more services. Thank you for your patience while engineers are actively working to resolve this issue.  

Known Impacted Service(s): Microsoft Office 365 Services

Service Disruption Start Time: 6:54pm, 11/24/24

Known Impacted Functions:  

Users may be unable to access Exchange Online using the following impacted connection methods:

- Outlook on the web

- Outlook desktop client

- Representational State Transfer (REST)

- Exchange ActiveSync (EAS)

Known Impacted Customers & Business Partners: Microsoft Office 365 users

Estimated Time of Resolution: Unknown at this time. At 5:58am they deployed a fix and it is processing through their affected environment.  

Next Scheduled Update: 11:30am, unless more is known sooner  

Note: Microsoft Down Detector link https://downdetector.com/status/outlook/  
Next update: 11/25/2024 11:30 am

For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243.

Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use Submit an Incident Report.

Monday 11/25/24 at 08:46 AM

UW Information Technology is aware of a problem with Microsoft products that is causing problems accessing UW Office 365 Email and tools that began at approximately 6:30 am on 11/25/2024.

Users may be unable to access Exchange Online using the following impacted connection methods:
- Outlook on the web
- Outlook desktop client
- Representational State Transfer (REST)
- Exchange ActiveSync (EAS)

Engineers are monitoring Microsoft  service status page and will notify the UW when access to service will be restored.

Next update will be provided at 12:00pm unless more information becomes available.
Next update: 11/25/2024 12:00 pm

For accurate and up-to-date information related to system incidents, visit the UW-IT Service Status web page on IT Connect: https://itconnect.uw.edu/servicestatus/ or call 1-866-368-8243.

Replies to eOutage notifications are not monitored. If you need to contact UW-IT, please use Submit an Incident Report.